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NC eProcurement »   Training »   System Administration

System Administration - Sourcing/Contracts

System Administrators manage access and user roles for all Sourcing/Contracts users within their entity. They can also ask for Template modifications and request Contract Workspace deletions.

For more detailed step-by-step information regarding managing users in a printable format, see the following job aid.

Open the Job Aid

User Maintenance

User Maintenance can only be accessed through Expert View.  Utilizing the User Maintenance eForm, the Security Administrator can perform several actions:

  • Adding a User
  • Updating a User
  • Deleting a User

After selecting an action to take, choose 'Sourcing/Contracts' from the 'Module' drop-down menu.

10 - Security Admin - User Maintenance
User Maintenance Group Definitions

Each user has a unique profile with specific groups that they belong to, which informs what permissions and access that user has within NC eProcurement Sourcing/Contracts.  The assigned groups are based on upon the individual’s job functions and their responsibilities within their entity.

Groups recommended for Sourcing users:

User Type Groups Recommended
Project Owner Sourcing Agent
Internal User
Approver Sourcing Agent
Internal User

Groups recommended for Contracts users:

User Type Groups Recommended
Project Owner Contract Manager
Internal User
Reviewer Contract Manager
Internal User
Approver Internal User
Observer Internal User
System Administrator Contract Manager
Contract Administrator
Full Reporting Access Authorized
Requesting Template Modifications

If a Template needs to be updated, System Administrators should contact the Help Desk for guidance at 1-888-211-7440 option 3, or via email at ephelpdesk@its.nc.gov.

Requesting Deletion of a Published Contract Workspace

If an entity has a need to delete a Published Contract Workspace, the System Administrator can contact the Help Desk for assistance at 1-888-211-7440 option 3, or via email at ephelpdesk@its.nc.gov.

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Call: 888-211-7440

  • For buyer questions, select Option 1
  • For general vendor questions, select Option 2
  • For sourcing or contract module questions, select Option 3
  • For vendor billing questions, select Option 4

Customer Service: Monday through Friday from 7:30am EST to 5:00pm EST

Email

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  • General vendor questions: vendor@nc.gov
  • Vendor billing questions: epbilling@its.nc.gov
  • Catalog questions:  eprocurementdata@its.nc.gov

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https://eprocurement.nc.gov/training/system-administration-sourcingcontracts