Understanding NCAS Error Messages

On occasion, users may receive an NCAS error message when working on a requisition or purchase order. NCAS error messages appear in the 'Comments Section' in all capital letters. Below is a list of common NCAS error messages, and the steps to resolve each:
 
  1. BUY ENTITY IS NOT DEFINED ON THE POLICY FILE- Create a change order, add a Need-By Date, and resubmit.
  2. FUNDS NOT AVAILABLE FOR- Create a change order, select the Pass to Budget Officer check box, and resubmit.
  3. ADDRESS INFO IS NOT ESTABLISHED FOR THIS VENDOR- Contact the E-Procurement Help Desk.
  4. DOCUMENT CAN NOT BE ENTERED FOR A VENDOR WITH AN INACTIVE STATUS- Contact the E-Procurement Help Desk.
  5. PO HAS BEEN INVOICED--QTY, PRICE OR ACCOUNT DIST. CAN NOT BE CHANGED- A change was made to an order that was partially or fully invoiced in NCAS. The order needs to be changed back to its original state before requesting your Accounts Payable department to reopen the order to invoicing.
  6. THE MAX PO AMOUNT FOR THIS BUYER HAS BEEN REACHED- The entity purchasing agent needs to access the BUY SCREEN in NCAS and increase the PO amount for the impacted buyer. When this is completed, the user should create a change order, add a Need-By Date, and resubmit.
  7. ITEM IS NOT A SOURCE TYPE OF 'P' ON THE INVENTORY SYSTEM- Contact the OSC Help Desk.


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