Entity Client Overview

The Entity Client is one component of the integration process between your financial system (SunPac or LINQ) and NC E-Procurement. The Entity Client runs as a service on a designated computer at your school system. It passes requisitions, purchase orders, invoices and vendors between NC E-Procurement and your financial system. Your entity client has message folders for Requisition, Order, Invoice and Vendor information. The messages are stored in the inbox, outbox, archive (SunPac only) or error folders (depending on the type of message) until the Entity Client is able to transfer them into your financial system or out to NC E-Procurement. The process of transferring these messages in and out of your financial system is activated by the scheduled batch jobs that were set up during your NC E-Procurement interface setup. The recommended settings allow your school system to pass these messages as follows:

  • Requisitions: Every 10 minutes
  • Vendor updates: Nightly
  • Invoice (payment) information: Weekly
  • Purchase orders: Once they are printed (SunPac) or approved (LINQ)
For example, requisitions that are created in NC E-Procurement will pass into the Requisition message inbox and will be swept into SunPac/LINQ when the automatic batch process runs.

These folders are set up on your AS/400 and can be accessed by mapping a drive to the AS/400 as follows:

X://(LEA's Internal IP Address)/Messages
    /Vendor
        /Inbox
        /Archive (SunPac only)
    /Requisition
        /Inbox
        /Archive (SunPac only)
    /Order (Purchase Orders)
        /Outbox
        /Archive (SunPac only)
    /Invoice (Payments)
        /Outbox
        /Archive (SunPac only)
    /Error (All error files)

In the event that you encounter a missing requisition or purchase order, there are several steps the Help Desk may ask you to perform to troubleshoot the issue. These steps should include checking the status of your Entity Client to make sure it is running, as well as making sure your AS/400 Netserver is running. When working with the Help Desk, you may be asked to review messages in the above folders on the AS/400 in order to determine the status of your requisition or purchase order. Your System Administrator may also be asked to retrieve log files from the Entity Client to help our technical teams track and resolve the issue.

Note: LINQ does not utilize an AS/400 server. Therefore, LINQ entities may skip any troubleshooting steps related to the AS/400 server. Additionally, any folders noted as being on the AS/400 may be found on the Entity Client itself in the directory C:/java/hubclient/messages.