Including Contact Information

It is important to include your contact information on purchase orders. If the vendor needs to clarify the order, missing contact information can delay processing by vendors and receipt of goods. Your contact information can be included on purchase orders in the following ways:
 
  1. Update the Ship To Addresses in NC E-Procurement - The Ship To address information includes fields for users to enter a phone number and email address for the location. Either the Security Administrator, or an individual with the Address eForm role, may add/update an address in the Ariba Buyer application. A job aid on updating the Ship To address can also be found on the NC E-Procurement Portal Page.
  2. Add Contact Information in the Requisition Comments - Users may include their name and contact information in the requisition comments section of a requisition and check the 'Include comment and/or attachments on purchase orders' box. Additionally, users should include their contact information in the 'External Notes' section when creating an eQuote.


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