E-Procurement Email Notifications
NC E-Procurement will generate notifications to indicate the status of requisitions and purchase orders. Different users may receive the notification depending on where the requisition originated. Security Administrators should be sure to review each user’s email address and email notification settings in NC E-Procurement. If email addresses are not setup correctly in NC E-Procurement, the users will not receive email notifications. We strongly advise each entity to verify/add all NC E-Procurement email addresses (epservice@its.nc.gov, ephelpdesk@its.nc.gov, eprocurement@its.nc.gov) to their safe list, to prevent blockage or spamming of important NC E-Procurement emails.
 
Users will receive email notifications, as follows:
 
1) When requisitions are created in E-Procurement:
 
Depending on the user's email notification settings in NC E-Procurement (set in Preferences), the requestor may receive emails from NC E-Procurement when:
  • The requisition has been submitted
  • The requisition has been approved
  • The requisition has been fully approved
 
Note: If an Entity is using the NC E-Procurement approval functionality, approvers may also receive emails when they have something awaiting their approval
 
2) When purchase orders that originate in SunPac/ISIS are imported into NC E-Procurement:
 
  • The EPLite Administrator will receive the 'Successful Import' notifications
  • The EPLite Administrator will receive any 'Failure to Import' notifications
  • The EPLite Administrator will also receive an email stating that the requisition has been fully approved since no approvals are required in NC E-Procurement. Receipt of this notification depends on a user's email notification settings in E-Procurement (set in Preferences)
 
Note: It is important to assign only one user the EPLite Administrator role so that notifications are being sent to the appropriate person.
 
3) When POs that originate in NC E-Procurement are imported back into NC E-Procurement from ISIS/SunPac:
 
  • The original requestor will receive the 'Successful Import' notifications
  • The original requestor will receive any 'Failure to Import' notifications
 
Note: The original requestor may also receive an email stating that the requisition has been fully approved since no approvals are required in NC E-Procurement. Receipt of this notification depends on a user’s email notification settings in E-Procurement (set in Preferences).


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