Vendor Transaction Fee Added To Invoice

If an invoice is received with additional charges not included on the purchase order, it is recommended that you do not pay these charges and treat it as you would any inaccuracy on an invoice. Paying additional charges gives the vendor an incentive to continue this practice with your agency and other agencies.
 
Here are a few reminders regarding the NC E-Procurement transaction fee:
 
All vendors registered and agreeing to the Terms of Use for the NC E-Procurement Service agree to pay the transaction fee on all applicable orders. The paragraph regarding the fee in the Terms of Use is as follows:
 
3. FEE If you are a supplier who wishes to do business with the State and register for the Service, you will be required to pay a transaction fee of 1.75% (.0175) for each purchase order (excluding sales taxes) issued and/or processed through the Service that you fulfill. Fees will be invoiced monthly based on a) purchase activity for the prior month, and/or b) purchases for which the supplier has received payment. The transaction fee shall not be stated or included as a separate item on the invoice.
 
Vendors awarded contracts through the Division of Purchase and Contract/ITS shall not include the transaction fee as a separate item on the invoice as indicated in the following language:
 
NORTH CAROLINA GENERAL CONTRACT TERMS AND CONDITIONS: THE SUCCESSFUL BIDDER(S) SHALL PAY A TRANSACTION FEE OF 1.75% (.0175) ON THE TOTAL DOLLAR AMOUNT (EXCLUDING SALES TAXES) OF EACH PURCHASE ORDER ISSUED THROUGH THE STATEWIDE E-PROCUREMENT SERVICE
 
This applies to all purchase orders, regardless of the quantity or dollar amount of the purchase order. The transaction fee shall not be stated or included as a separate item in the proposed contract or invoice.
 
Note: If a vendor insists on adding the transaction fee as a separate item to an invoice, please contact the NC E-Procurement Help Desk at 888-211-7440, option 1 for assistance.