Standard Hours for System Availability
 
Monday - Saturday 4:00am to 12:00am midnight
Sundays 6:00am to 12:00am midnight

Maintenance Schedule

Below is the standard scheduled downtime for system maintenance. The system is unavailable during these hours.

Monday - Saturday 12:00am EST - 4:00am EST
Sunday at 12:00am EST - 6:00am EST

Standard Customer Service Hours

Customer Service is available by calling 1-888-211-7440
Monday - Friday 7:30am - 5:00pm

Holiday Schedule

NC E-Procurement @ Your Service maintains the same holiday schedule used by all state agencies.

If you have an NC E-Procurement @ Your Service emergency during the holidays, please call 1-888-211-7440 and leave a voicemail message containing your name, contact information, and a description of your request.

NCAS users should consult the NCAS Operating Schedule regarding financial accounting and accounts payable services.